The Office of Tourism Eguzon classified as Category II is a medium sized structure intervening in a representative geographical area in a consistent and coherent tourism consumption Basin. His team is necessarily driven by a manager or director . The structure offers greater variety of services than those of offices under Category III likely to generate resources . The Category II Tourist Office develops a targeted promotion policy and implements listening to the nature of customer tools to improve the quality of services and those of its partners operating in its geographical area of intervention.

 

This tourist office classified as Category II belongs to the network of France Tourist Offices will:

  • Provide you with a reception area and easily accessible information space.
  • Your convenience.
  • You offer furniture to sit on.
  • Automatically free for local tourism.
  • You offer free wifi.
  • Display and distribute their opening periods expressed in at least two foreign languages.
  • Be open at least 240 days a year including Saturday and Sunday during the tourist season or animation.
  • Reply all year to your mail.
  • Ensure continuous reception service given by the staff engaged at least two foreign languages.
  • Ensure the provision of maps, plans and tourist guides on paper.
  • You grant access to its trilingual website.
    • Disseminate its tourist information also on paper translated into at least two foreign languages on:
    • All tourist accommodation classified with at least the name of the institution, postal address, email, address, website, telephone number, the classification level;
    • To monuments and cultural attractions, natural or leisure may include the indication of usage rates, periods and opening hours to the public, the website and telephone and postal address;
    • The events and activities;
    • To emergency phone numbers.
  • Annually update its tourism information.
  • View outside the emergency phone numbers.
  • Present all qualified offer of its area of intervention for all customers.
  • Treat your claims and measure your satisfaction.
  • Maintain a quality approach.
  • Provide you with an advisor stay.
  • Ensuring the reliability and timeliness of information on local tourism

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